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CHC Codes of Practices

CHC Marketing and Supply Code of Practice

Following recent feedback from the CHC Board the draft CHC Marketing and Supply Code of Practice has undergone further revisions. The document has been through several rounds of consultations, including CHC committee review, member and Board member comment, and external stakeholder feedback. The CHC Marketing and Supply Code of Practice is to be ratified at the Annual General Meeting held in September 2013. As members agree to abide by the provisions of the Code as a prerequisite of CHC membership it is important that all members review the draft code and provide comments.

Members are asked to provide comments to standards@chc.org.au by Friday, 14 June 2013.

The CHC Marketing and Supply Code of Practice


Background:

June 2010 
The Government released a position paper on the promotion of therapeutic goods, raising concerns about inappropriate marketing to medical professionals, inconsistencies between the standards expected of different groups within the therapeutic goods industry,  the need for high level principles to underpin sector specific industry codes, and how to deal with non-members.

March 2011 
The Working Group on the Promotion of Therapeutic Products provided its report to the Parliamentary Secretary. The working group, comprising industry stakeholders including the CHC, ASMI, AMA, GMIA, MA, made a number of recommendations for industry, government and healthcare professionals and the report includes a set of high level principles as the basis for strengthening and aligning industry codes of conduct.

April 2013  
The first meeting of the Codes of Conduct Advisory Group, an industry-led group intended to guide and support implementation of the Working Group’s recommendations for better self-regulation, design and development of shared communication systems and a common complaints mechanism, and independent evaluation of the effectiveness of industry’s self-regulatory framework.  The Advisory Group is funded by the Australian Government until June 2016.

 



The CHC Code of Practice for the Marketing of Complementary Healthcare and Healthfood Products

The Complementary Healthcare Council established the Code of Practice for the Marketing of Complementary Healthcare and Healthfood Products which promotes regulatory compliance as well as high standards of professionalism, in keeping with our commitment to ensure the integrity of healthcare products available to the community. This Code applies to the marketing of all complementary healthcare products.

An important feature of the Code is the independent Complaints Resolutions Committee (CRC) which investigates advertising complaints and can apply a range of sanctions for breaches of the Code. Please refer to the complaints process details for more information.

The CHC Code of Practice for the Marketing of Complementary Healthcare and Healthfood Products

(Currently under review).


Complementary Medicine Retailer's Code of Practice

The Complementary Medicine Retailer’s Code of Practice is intended to establish the basic principles and practices that deal fairly with relationships between retail members and customers, as well as relationships between retail members and other stakeholders within the complementary medicine industry. As the Complementary Medicine Industry grows and matures, there is a development toward integration with mainstream healthcare as an effective preventative strategy to improve the wellbeing of the community and reduce our nation’s healthcare costs. This alignment with mainstream healthcare means that pharmacy is now a major supplier of complementary medicines, and traditional health retailers must ensure they are offering consumers the best in healthcare experience.Please forward comments with regard to the consultation draft Complementary Medicine Retailer’s Code of Practice to standards@chc.org.au.

Consultation Draft Complementary Medicine Retailer's Code of Practice

 
 
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